Frequently Asked Questions

What products do you use?

  • We use tried a true brand name cleaning products for overall cleaning of you home, and finish off with a disinfection regimen that kills harmful bacteria and deadly viruses from surfaces and touch points.

  • Our disinfection process is safe for everyone in your home, and is safe to use in food preparation areas

Do you bring your own vacuum and other equipment?

  • Yes, we supply all product and equipment.

Will you come on a weekend?

  • We don’t typically work on the weekend, however, special requests are always considered. Just ask.  

We have a dog/cat. Is that a problem?

  • We love animals, but we do want them safe and content during our visit. Situations vary, and can be discussed during your walkthrough.

Can you provide references?

  • We are happy to provide references upon request. You can also view our 5 star ratings on Google or testimonials here on our web-site.

Will I get the same cleaning staff every time?

  • We do our utmost to minimize change of staff, however, just like any other business, our staff may change occasionally. We know our regular clients are sensitive to this and do our best to ensure you have the same staff cleaning your home. New staff receive training before being sent into a home or business. During their first weeks in the field we work closely with them to ensure they are following the existing cleaning regimen and adhering to our quality standards. We also do periodic post-clean follow-ups with our clients, especially in the case where we have sent a new technician to your home or business. 

Still have a question?